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This Cookie Policy was last updated on 2022/12/26 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland

1. Introduction

Our website, https://tokyobike.com.es (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Statistics cookies

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

5.3 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

5.4 Social media

On our website, we have included content from Facebook and Instagram to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook and Instagram. This content is embedded with code derived from Facebook and Instagram and places cookies. This content might store and process certain information for personalized advertising.

Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Facebook and Instagram are located in the United States.

6. Placed cookies

Zendesk

Statistics, Preferences

Usage

We use Zendesk for Customer Relations Management. Read more

Sharing data

This data is not shared with third parties.

Statistics

Name
ZD-suid
Expiration
20 minutes
Function
Store a unique session ID
Name
ZD-buid
Expiration
persistent
Function
Store a unique user ID

Preferences

Name
ZD-store
Expiration
persistent
Function
Provide functions across pages

Facebook

Marketing/Tracking, Functional

Usage

We use Facebook for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the Facebook Privacy Statement.

Marketing/Tracking

Name
__fb_chat_plugin
Expiration
persistent
Function
Store and track interaction
Name
fbm*
Expiration
1 year
Function
Store account details
Name
xs
Expiration
3 months
Function
Store a unique session ID
Name
fr
Expiration
3 months
Function
Provide ad delivery or retargeting
Name
act
Expiration
90 days
Function
Store logged in users
Name
datr
Expiration
2 years
Function
Provide fraud prevention
Name
c_user
Expiration
30 days
Function
Store a unique user ID
Name
sb
Expiration
2 years
Function
Store browser details
Name
*_fbm_
Expiration
1 year
Function
Store account details

Purpose pending investigation

Name
_fbc
Expiration
Function
Name
_fbp
Expiration
Function

Functional

Name
wd
Expiration
1 week
Function
Read screen resolution
Name
csm
Expiration
90 days
Function
Provide fraud prevention
Name
actppresence
Expiration
session
Function
Store and track if the browser tab is active

WooCommerce

Functional

Usage

We use WooCommerce for webshop management. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
wc_cart_hash_*
Expiration
session
Function
Store items in shopping cart
Name
wc_fragments_*
Expiration
persistent
Function

Hotjar

Statistics, Functional

Usage

We use Hotjar for heat maps and screen recordings. Read more

Sharing data

For more information, please read the Hotjar Privacy Statement.

Statistics

Name
_hjid
Expiration
1 year
Function
Store a unique user ID
Name
_hjAbsoluteSessionInProgress
Expiration
session
Function
Store unique visits
Name
_hjRecordingLastActivity
Expiration
session
Function
Store performed actions on the website
Name
_hjIncludedInPageviewSample
Expiration
30 minutes
Function

Functional

Name
_hjRecordingEnabled
Expiration
session
Function

WordPress

Functional

Usage

We use WordPress for website development. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
WP_DATA_USER_*
Expiration
session
Function
Store user preferences
Name
wp-api-schema-model*
Expiration
session
Function
Name
wordpress_test_cookie
Expiration
session
Function
Read if cookies can be placed
Name
wordpress_logged_in_*
Expiration
persistent
Function
Store logged in users

Sourcebuster JS

Statistics

Usage

We use Sourcebuster JS for visitor tracking. Read more

Sharing data

This data is not shared with third parties.

Statistics

Name
sbjs_migrations
Expiration
6 months
Function
Name
sbjs_first_add
Expiration
6 months
Function
Name
sbjs_first
Expiration
6 months
Function
Name
sbjs_current
Expiration
6 months
Function
Store browser details
Name
sbjs_session
Expiration
Function

Google Analytics

Statistics

Usage

We use Google Analytics for website statistics. Read more

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics

Name
_ga
Expiration
2 years
Function
Store and count pageviews
Name
_gid
Expiration
1 day
Function
Store and count pageviews
Name
_dc_gtm_UA-*
Expiration
1 minute
Function
Store number of service requests

Stripe

Functional

Usage

We use Stripe for payment processing. Read more

Sharing data

For more information, please read the Stripe Privacy Statement.

Functional

Name
__stripe_mid
Expiration
1 year
Function
Provide fraud prevention

Polylang

Preferences

Usage

We use Polylang for locale management. Read more

Sharing data

This data is not shared with third parties.

Preferences

Name
pll_language
Expiration
persistent
Function
Store language settings

Miscellaneous

Statistics

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
__kla_viewed
Expiration
Function
Name
_transaction_ids
Expiration
Function
Name
ZD-settings
Expiration
Function
Name
_fbp
Expiration
Function
Name
_fbc
Expiration
Function
Name
__kla_id
Expiration
Function
Name
cmplz_toggle_data_id_1
Expiration
365 days
Function
Name
cmplzDashboardDefaultsSet
Expiration
365 days
Function
Name
cmplz_toggle_data_id_2
Expiration
365 days
Function
Name
cmplz_toggle_data_id_4
Expiration
365 days
Function
Name
cmplz_toggle_data_id_0
Expiration
365 days
Function
Name
cmplz_layout
Expiration
365 days
Function
Name
cmplzFormValues
Expiration
365 days
Function
Name
cmplz_toggle_data_id_3
Expiration
365 days
Function
Name
cmplz_choice
Expiration
365 days
Function
Name
cmplz_policy_id
Expiration
365 days
Function
Name
cmplz_functional
Expiration
365 days
Function
Name
cmplz_statistics-anonymous
Expiration
365 days
Function
Name
cmplz_marketing
Expiration
365 days
Function
Name
cmplz_preferences
Expiration
365 days
Function
Name
cmplz_event_0
Expiration
365 days
Function
Name
cmplz_consent_status
Expiration
365 days
Function
Name
woocommerce_items_in_cart
Expiration
Function
Name
woocommerce_cart_hash
Expiration
Function
Name
wp_woocommerce_session_9200fd5d0dbaa8efb60eed08ef0ba080
Expiration
Function
Name
sync_storageMap
Expiration
Function
Name
wc_cart_created
Expiration
Function
Name
_hjSessionUser_2636078
Expiration
Function
Name
_hjFirstSeen
Expiration
Function
Name
_hjSession_2636078
Expiration
Function
Name
_hjIncludedInSessionSample
Expiration
Function
Name
__stripe_sid
Expiration
Function
Name
_hjSessionRejected
Expiration
Function
Name
wp-saving-post
Expiration
Function
Name
cookielawinfo-checkbox-necessary
Expiration
Function
Name
cookielawinfo-checkbox-functional
Expiration
Function
Name
cookielawinfo-checkbox-performance
Expiration
Function
Name
cookielawinfo-checkbox-analytics
Expiration
Function
Name
cookielawinfo-checkbox-advertisement
Expiration
Function
Name
cookielawinfo-checkbox-others
Expiration
Function
Name
cmplz_consenttype
Expiration
365 days
Function
Name
gtm4wp_orderid_tracked
Expiration
Function
Name
storeApiNonce
Expiration
Function
Name
cmplz_consented_services
Expiration
365 days
Function
Name
cmplz_statistics
Expiration
365 days
Function
Name
cmplz_banner-status
Expiration
365 days
Function
Name
wp_lang
Expiration
Function
Name
WP_PREFERENCES_USER_1
Expiration
Function
Name
_hjIncludedInSessionSample_2636078
Expiration
Function
Name
bvfw-bypass-cookie
Expiration
Function
Name
wc_stripe_checkout_fields
Expiration
Function

Statistics

Name
sbjs_current_add
Expiration
6 months
Function
Name
sbjs_udata
Expiration
6 months
Function

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Guardar preferencias”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

7.1 Manage your consent settings

You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.

8. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our websites again.

9. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

TOKYOBIKE IBERICA
C/ CEA, 10 EL BOSQUE. 28670 VILLAVICIOSA DE ODON. MADRID
Spain
Website:https://tokyobike.com.es
Email:se.moc.ekiboykot@selas
Phone number: 916167351

This Cookie Policy was synchronized with cookiedatabase.org on 2021/10/21

TOKYOBIKE MADRID
Calle de Castelló, 92, 28006 Madrid  Spain
Map

 

TOKYOBIKE IBERICA.
sales@tokyobike.com.es

 

 

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